About the Role
As part of the Level 1 ICT Helpdesk, you are the initial point of contact for Penten employees, ensuring prompt resolution of their ICT problems. You will promote best practices among end-users and enforce compliance with policies and procedures regarding data protection and cyber security. Specifically, in this role you will:
Skills & Experience
Qualifications & Eligibility
To be eligible for this position you must:
Please note: This role may be required to work a rotating roster over 7 days.
About Penten
Founded in 2014, Penten is a multi-award winning cyber technology company dedicated to strengthening our nation’s security and prosperity through new and innovative technology. Our advanced hardware and software products and services support our clients with Secure Mobility, Applied Artificial Intelligence and Innovation and Technical Services Solutions. To find out more visit our website at www.penten.com.au.
In our 2024 Employee Survey, our team said they enjoy working for Penten because we:
Be Your Best You at Penten
Penten is a proud equal employment workplace committed to fostering a diverse, equitable and inclusive environment, reflective of the community in which we live, work and play. Penten’s focus on inclusion, well-being and flexible working arrangements means everyone, regardless of their background, can be their best both inside and outside the office.
As a national leader in cyber technology, we believe diversity of experience, identity, background, perspective and expression is key to building the best team, products and company. It’s the actions we take everyday that make the difference and we are continuously working on increasing diversity, inclusivity and belonging in all areas of our business.
How to Apply
To help us achieve our mission to protect those who protect us, click on the ‘Apply Now‘ button below. Please include a current copy of your resume/curriculum vitae, a cover letter and complete the screening questions.
Should you require any adjustments throughout the recruitment process, please let us know by emailing recruitment@penten.com for a confidential discussion.
For more infomation please email us at recruitment@penten.com
We would love the opportunity to talk to you about your organisation’s specific obstacles and goals.
We have a proven record of bespoke solutions for complex cyber challenges.